About

About my shop 

LayeredandLoved ~ A name has so much meaning for the person who creates it. For me, LayeredandLoved was much more than just the trend that was big at the time I created my shop. It's a representation of the many layers of how jewelry makes you feel when you are wearing it. I feel LOVE, I feel INSPIRED, I feel READY for the day, bring it on! Whether it's one piece or several, the jewelry represents YOU and your style. I hope the jewelry I offer makes you feel all of this and more. When you place an order from my shop, I will personally get it ready and ship it with special care. If you have any questions, please send me a note. I wish you much happiness going forward. 

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(¸.•´ (¸.•` ¤SIMPLE: 

~ Your happiness with our transaction is my goal. 

~ If there is a problem with your order or you are not happy with your purchase please send me a note and I will work with you on fixing the situation. 

~ If you are happy and LOVE your jewelry, please tell the world! Feedback is the best way for others to know about your experience and similar jewelry they might be interested in.

~ I am very friendly and easy to work with and would love the opportunity to work with you again in the future.

SHIPPING

⭐ SPECIAL INFORMATION - PLEASE READ BEFORE PURCHASE 

- Our production time is listed in the shop announcement and updated each month. Production time does not include time in transit, this varies based on the shipping method you choose.
- First Class takes 2-5 business days, Priority takes 1-3 business days.
- We work Monday-Friday. Weekends and Holidays are excluded in production and shipping times.

TRACKING YOUR ORDER

⭐ When your order has shipped, you will receive an email with the tracking number.
**Please double check your address on Etsy that your item is being shipped to. If for some reason USPS flags your address as not verified, we will contact you by Etsy messaging before shipping. If there is no answer from you on Etsy message in 24 hours we will go ahead and ship to the address you have listed. We CANNOT guarantee losses due to incorrect address.

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(¸.•´ (¸.•` ¤ I am not responsible for lost packages. Insurance is offered for an additional charge. Please let me know if you need insurance before paying for your purchase. Insurance is highly recommended but not required.

REFUNDS AND EXCHANGES

⭐ Your happiness is my guarantee. If there is a quality issue with your order, please contact me immediately. Personalized items cannot be accepted for return, unless there is a manufacturing error or product defect. All refunds and exchanges must be made within 10 days of receipt.

⭐ We want your order to be made just the way you want it. We understand that everyone makes mistakes (including us), therefore, please review your personalization information before submitting your order. Check your personalization for spelling errors carefully. Please send us a message if you have questions about personalization before placing your order. We are not able to accept cancellations or changes to orders once production has been initiated.

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(¸.•´ (¸.•` ¤STEPS FOR REFUND ON RETURNABLE JEWELRY**:

1.) Send me a message within 3 days of receiving.
2.) Place unworn jewelry in gift box with bubble wrap, as received, and return via USPS with tracking within 7 days.
3.) The jewelry amount will be refunded upon return. PLEASE NOTE: There is a postage deduction of $4 on free shipping.

**Any jewelry that was hand stamped, specific letters and sizes using crimps, or custom pieces, are not returnable.

ADDITIONAL POLICIES AND FAQs

⭐ By purchasing from our shop, you acknowledge you have read and understand our shop's policies.

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