About

About my shop 

🌞 My shop started long ago with a love of making jewelry. It's all about layered and minimal jewelry with a personal touch. Weather it's a simple chain with a birthstone gem, or a religious inspiration that you might have in mind, I will personally make your jewelry with love and care. Please message me if you see something that is close to what you need, but just not exact, I will see if I can make that happen. If you need multiples for a bridal party, I would be happy to give you a party discount. Thank you for stopping by. 

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(¸.•´ (¸.•` ¤SIMPLE: 

~ Your happiness with our transaction is my goal. 

~ If there is a problem with your order or you are not happy with your purchase please send me a note and I will work with you on fixing the situation. 

~ If you are happy and LOVE your jewelry, please tell the world! Feedback is the best way for others to know about your experience and similar jewelry they might be interested in.

~ I am very friendly and easy to work with and would love the opportunity to work with you again in the future.

SHIPPING

⭐ SPECIAL INFORMATION - PLEASE READ BEFORE PURCHASE ⭐

- Our production time is listed in the shop announcement and updated each month. Production time does not include time in transit, this varies based on the shipping method you choose.
- First Class takes 2-5 business days, Priority takes 1-3 business days.
- We work Monday-Friday. Weekends and Holidays are excluded in production and shipping times.

TRACKING YOUR ORDER

⭐ When your order has shipped, you will receive an email with the tracking number.
**Please double check your address on Etsy that your item is being shipped to. If for some reason USPS flags your address as not verified, we will contact you by Etsy messaging before shipping. If there is no answer from you on Etsy message in 24 hours we will go ahead and ship to the address you have listed. We CANNOT guarantee losses due to incorrect address.

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(¸.•´ (¸.•` ¤ I am not responsible for lost packages. Insurance is offered for an additional charge. Please let me know if you need insurance before paying for your purchase. Insurance is highly recommended but not required.

REFUNDS AND EXCHANGES

⭐ Your happiness is my guarantee. If there is a quality issue with your order, please contact me immediately. Personalized items cannot be accepted for return, unless there is a manufacturing error or product defect. All refunds and exchanges must be made within 10 days of receipt.

⭐ We want your order to be made just the way you want it. We understand that everyone makes mistakes (including us), therefore, please review your personalization information before submitting your order. Check your personalization for spelling errors carefully. Please send us a message if you have questions about personalization before placing your order. We are not able to accept cancellations or changes to orders once production has been initiated.

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(¸.•´ (¸.•` ¤STEPS FOR REFUND ON RETURNABLE JEWELRY**:

1.) Send me a message within 3 days of receiving.
2.) Place unworn jewelry in gift box with bubble wrap, as received, and return via USPS with tracking within 7 days.
3.) The jewelry amount will be refunded upon return.

**Any jewelry that was hand stamped, specific letters and sizes using crimps, or custom pieces, are not returnable.

ADDITIONAL POLICIES AND FAQs

⭐ By purchasing from our shop, you acknowledge you have read and understand our shop's policies.

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